I definitely can recommend to buy at European Bedding.
Initially I was unsure if the medium suited me. So I slept on Alex's firm side and I woke up with a bad back. He however loves his firm mattress. And Safiyyah and I share lots of cuddles in our medium king bed. ??
Our beds are exactly what we were looking for and I'm glad we came in for the appointment with you. Thank you for taking all the time to explain to us about all the different mattresses and also letting us try the mattresses. The showroom is an awesome concept and never once you hurried us or even pressured us to make a purchase.
The mattress are not cheap but I would say the prices are quite comparable to other high end brands without all the commercial fuss. What makes it stand out are the 7 zones on the mattress and the adjustable slats and of course it's organic. ?? the price is totally worth it.
The delivery team was also very good. They used hand sanitiser before handling our mattress, called us in advance to let us know they are coming.
Overall, we are very happy with our purchase and I am happy to be contacted for any testimonial. Enjoy the holidays!
Aside from the service level rendered and the product itself, I would have to say that it is also the terms of purchase and for the very fact that Thijs did not judge us when we walked in to inquire helped us a lot in making our decision to purchase our Heveya mattress. Thijs was not pushy for sales and emphasized that we should test-try all the available mattresses before deciding, and even after closing the sale, he was friendly and helpful, not to mention he remembered us even though it was some time in between from when we last visited. In addition, I am sincerely grateful for the fact that despite Thijs being able to understand Chinese more than most Singaporeans, never once try to interrupt the conversation between my wife and I when we were discussing and deciding.
Overall, the reason why I chose to purchase the Heveya mattress from European Bedding, is having taken into account of my personal preference to the product offered at European Bedding all the way to the service rendered before, during and after sales. I have been on the mattress for more than a month now and have to say that I'm loving the mattress although I'm still looking for a suitable pillow with some neck support as the Heveya pillows were too soft.
While I would not be in a hurry to recommend the Heveya mattress, I would definitely recommend my friends to consider dropping by European Bedding, because I'm sure they'll also be able to find their preferred mattress from you guys.
PS: Would be awesome if you guys accepted American Express cards! :)
Couldn't be happier with Thijs' service and our purchase! Thank you Thijs and European Bedding!
People spend almost one-third of lives in bed. Meaning the one-third of your life can affect the other two-third a lot. So a good mattress is very important.
The showroom is nice and private. It is only by appointment. I can slowly spend my time to choose my favorable mattress. The delivery was earlier than I expected. One of the staff also came together with the delivery people to ensure everything in order. I love the services of European bedding. Yes, money well spent and I certainly will recommend my friends too. It was a very pleasant shopping experience. I hope you all sleep well and have a wonderful day tomorrow!
I have scoliosis and went around Singapore trying every possible brand of mattress that will support my spine and back comfortably, to no avail. Then I decided that since I've tried every brand possible in the department stores, that I'd give a boutique store like European Bedding a chance.
It was my first time ever on a latex mattress and I was immediately sold. The mattress contoured to my body, and the slatted bed base provided great support. My partner is also very much in love with our current bed. What really appealed to me was the fact that the mattress resisted sagging, a problem my previous mattress had after a while of use. And it's organic and eco-friendly. =D
Price wise, I'd say that if you were looking to splurge on a branded mattress anyways, you might as well give this one a try. It's worth every penny.
European Bedding services have been excellent and accommodating every time. Compared to the showrooms in the malls, European Bedding's showroom is nice, cozy and private. I like how personal the sales service is. By making an appointment, the salesperson will really be there with you when selecting the right mattress. The delivery service is very discrete and clean.
I would definitely buy from them again and recommend them to my friends. I think I might stop by next month to buy some more pillows!
Having tried all the mattresses of interests to me, I ultimately purchased the Heveya Natural Organic Latex mattress, European Queensize, firm. As a gesture of goodwill, I was gifted 2 latex pillows of my choice so I opted for the EB Plush Traditional latex pillow (for the hubby) and the EB Heveya Natural Organic soft pillow (for me).
Delivery was made on 7 Aug 2014 and I have had the opportunity to sleep on it for the past 2 weeks now. I am very pleased at this stage with the mattress and pillows. I feel that they give me great support for every part of my body. I am reluctant to shout at the top of the hill about how wonderful this mattress is at this point in time as it has only been 2 weeks. But it has been a very positive start. I feel extremely comfortable on it. There was absolutely no off gassing from the mattress or the pillows. It even looks beautiful, with super '7 comfort zones' for maximum spinal alignment support and comfort.
Once I came across European Bedding, it recommended that I contact them to make a private appointment for a viewing in their showroom. And as it turned out, their showroom was in a private old colonial house nearby Orchard area. I thought that was odd initially as most bed companies have a store somewhere inside a shopping mall or furniture warehouse. As soon as I turned up at the front door, I was greeted by Mr Sylvestian Yap (the General Manager). He was the only person I dealt with throughout my experience with EB. Once inside, I could see the logic of having a private colonial house as the setting for a mattress showroom. It felt right to view and try the mattresses within a 'home' environment. Once Sylvestian explained the benefits of an all natural organic latex mattress (and might I say, gratefully, without any of the usual heavy sales talk that one experiences in Singapore), I proceeded to bombard him with my many questions as I knew very little about latex mattresses. I also enquired into his company background as that was an issue important to me before departing with my hard earned money. I must say Sylvestian remained professional, polite and friendly at all times and answered all my questions openly and frankly, even the not so friendly questions. While EB itself is a relatively young company being only about 1-2 years old, it nevertheless sources its products from a well established and reputable Belgium company called Latexco. I gained more confidence in EB by the day as I subsequently conducted my research into Latexco and their products.
The delivery team was super efficient, polite and friendly as well. Sylvestian himself attended with his delivery team to personally see to it that everything was assembled properly and correctly. Prior to delivery, Sylvestian was also very considerate to send me regular updates on the progress of my shipment. My 3 months wait became 2 months wait so that was very much appreciated. However, my criticism (and the only one) remains that the wait of 2-3 months for one's mattress is too long. Understandably it all boils down to saving costs as EB is still a very young company. Let's hope it can be shortened in due course as business picks up. Other than that, sales and delivery services were fantastic. Thank you, everyone!
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